Blend & Brew - Tea & Coffee Dropship Partner Program - Terms & Conditions

Blend & Brew Dropship Partner Program – Terms & Conditions
Last updated: 12-Nov-2025 

Welcome to the Blend & Brew Dropship Partner Program!

By joining the program, purchasing our dropship service, or uploading private-label designs, you agree to the following Terms & Conditions. These terms govern your participation in the program and outline the responsibilities of both you (the “Partner”) and Blend & Brew (“we,” “us,” or “our”). 

1. Nature of the Partnership

  • Partners operate as independent businesses, not employees, agents, or representatives of Blend & Brew.
  • Partners are solely responsible for marketing, pricing, customer service, and all business operations under their brand.

2. Product, Packaging & Fulfillment

  • Blend & Brew fulfils orders using white-label packaging with the Partner’s custom label applied.
  • We handle fulfillment, packing, and shipping directly to the Partner’s customers.
  • Shipping times, carriers, and packaging specifics may change without notice.

3. Pricing & Payments

  • All prices for products, services, and delivery fees are available on our website or catalog.
  • Prices may change at any time; for the most upto date pricing refer to our website or catalog.
  • Full payment is required before dispatch of any order.

4. Partner Responsibilities

Partners agree to:

  • Ensure that all label designs, brand claims, marketing statements, and product descriptions comply with relevant UK food labelling regulations and consumer protection laws.
  • Respond to customer inquiries, complaints, and after-sales communication directly.
  • Use accurate product information from our catalog (ingredients, weights, origins, roast, identifiers, etc.).
  • Manage their customer orders, listings, promotions, pricing, and sales channels independently.
  • Partners are solely responsible for the customer experience delivered under their brand.

5. Label Design & Compliance

  • Partners must submit labels that follow the Blend & Brew Label Guidelines.
  • Blend & Brew does not verify partner labels for legal or regulatory compliance.
  • Partners are solely responsible for ensuring their labels comply with all applicable laws, including food labelling, advertising, and consumer protection rules.
  • Any incorrect, non-compliant, or misleading labels are the sole responsibility of the Partner.

6. Intellectual Property

  • All Blend & Brew images, photography, copy, and internal materials remain our intellectual property.
  • Partners must not use Blend & Brew trademarks or branding on their labels.
  • Partners must only use original, non-copyrighted, non-trademarked content in their label designs. 

7. Prohibited Claims

Partners must not make medical, therapeutic, or functional health claims, including but not limited to: “Boosts immunity,” “Reduces stress,” “Weight loss,” “Improves focus,” or any statement suggesting treatment or prevention of disease.

8. Shipping, Returns & Refunds

Partners are required to review our Shipping Policy and Returns & Refund Policy. By joining the Blend & Brew Dropship Partner Program, partners automatically accept these policies. For the most up-to-date policies, please visit:

9. Limitation of Liability

To the maximum extent permitted by law, Blend & Brew is not liable for:

  • Partner label errors, non-compliance, or legal violations
  • Partner marketing claims or product descriptions
  • Loss of profits, business interruptions, or reputational damage
  • Delays caused by shipping carriers or external factors
  • Any indirect, incidental, or consequential damages
  • Blend & Brew is not liable for delays caused by events outside our control, such as courier delays, strikes, or supply issues.
  • Blend & Brew’s total liability is limited to the value of the order in question.

10. Quality & Product Variation

  • Tea, coffee, and botanical products may naturally vary in colour, aroma, and flavour between batches.
  • Packaging or label colours may differ slightly due to printing processes.
  • These variations are normal and do not constitute defects.

11. Program Changes & Termination

Blend & Brew may update these Terms & Conditions at any time.

Continued participation in the program after updates constitutes acceptance of the revised terms.

Blend & Brew reserves the right to:

  • Refuse or discontinue service
  • Decline or reject label submissions
  • Terminate a Partner’s participation for misuse, non-compliance, or harmful behaviour

Either party may end the partnership at any time with notice.

12. Acceptance of Terms

By joining the Blend & Brew Dropship Partner Program, you acknowledge that you have read, understood, and agree to these Terms & Conditions in full.

Thank you for being a part of the Blend & Brew Dropship Partner Program. We’re excited to support you as you build your own tea or coffee brand, and our team is always here to help whenever you need guidance. If you have any questions about the program or need support at any stage, simply reach out through our website - we’re happy to assist.